Shipping & delivery
Shipping costs across Europe are approx. € 23/purchase, regardless of the number of units purchased.
Delivery time within Europe: 2-3 working days, goods are dispatched on the same day as order (they are always in stock).
Automatic shipping insurance on all deliveries.
- Delivery time: maximum 14 days
Alternative delivery addresses
It is possible to request a different delivery address than the customer address (please specify clearly on the order form).
Any customs duties or extra charges for the preparation of the customs documents by the forwarding company are not included in the shipping costs.
Product/package damage and breakage during shipping
In order to guarantee the integrity of your goods, we make sure our items are packaged in solid cardboard boxes, with polystyrene and bubble wrap protection.
Upon receipt of the goods, the customer should inspect the package for any damage and, if necessary, accept it with reserve (ensuring that the courier is clearly notified).
If the product or any part of it is damaged, please inform us immediately by e-mail at email@example.com. We will find a solution as soon as possible.
Upon request, we can also ship the following brands and models: delivery time 1 week
- Lunos ego
- Lunos e²
- Helios KWL EC 60 ECO
- Twinfresh Comfo RA1-50